Privacy Policy

1. File Processing & Safety

Our platform is automated. Documents, images, and other files uploaded by users to ZenPDF:

• Are processed entirely automatically by our servers.
• Are not manually reviewed or accessed by our employees or any unauthorized personnel under normal operating conditions.
• Are never sold to any third parties.
• Are not shared with any third parties, except standard service providers necessary to operate the platform infrastructure (such as cloud hosting providers).

2. Automated 1-Hour File Purging

We operate a strict file retention and deletion policy. All uploaded files and generated output files are **automatically and physically deleted** from our server disks exactly **1 hour** after processing is complete. We do not keep backups of your documents beyond this 1-hour processing window. Users are responsible for downloading their files immediately.

3. Payment Information Security

All subscription payments on our platform are processed by secure, PCI-DSS compliant third-party payment providers (including Stripe and KOMOJU).

• We **do not store full credit card information** or bank account details on our servers.
• Your billing details are transmitted directly and securely to the payment gateway providers.

4. Information We Collect

To operate the platform, we collect minimal personal data:

• Your account registration details (email and name).
• Basic usage records (such as timestamps of conversions) for dashboard analytics and subscription billing validation.

5. Contact and Inquiries

If you have any questions regarding this Privacy Policy, please contact us at:

Zenith Ascent LLC
ゼニスアセント合同会社
Koshigaya, Saitama, Japan
Email: support@zenithascent.live
Phone: 03-4361-5631